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FAQs

What is this steel used for?
(CopperMai, BronzeMai, Mosaic Damascus)

Our laminated steels can be used to make anything from Knives and EDC tools, to Tattoo Machines and Golf Putters, to Jewelry!  Really anything made from steel!

What payment methods do you accept?

We accept most all major credit/debit card providers at this time 
We do NOT accept PayPal right now due to their unfriendly policies towards the maker community

How do you heat treat these steels?

** See our page on Heat Treating from the Tab at the top of the Menu**

Steel you want is out of stock?????

We release new batches every week! Follow these steps to make sure you dont miss the next one!
- Sign up for our emails from the form at the bottom of the page
- Go follow us on Instagram and Facebook. (New steel is announced there)
- Request to be notified from the product page of the item you wish to purchase.

Fulfillment policy:

Fulfillment usually takes 1-3 days and our standard shipping times for domestic delivery are 3-5 business days.  All our shipping uses USPS standard shipping.  The customer will receive tracking information after we have shipped the product.

Return Policy:

For any undamaged or unused product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 7 days of the date you receive the product, and we will offer a refund based upon the original payment method. In addition, please note the following:

     (i) Products can be returned only in the country in which they were originally purchased. 

    (ii) the following products are not eligible for return: 

        - Mosaic Damascus billets.

        - Any billets purchase during a sale or promotion

        (Iii) Baker Forge retains the right to deny a return for any reason they deem fit. Including but not limited to:

                - Limited batch releases

                - Purchaser product misidentification.

Returned items are subject to a restocking fee of 15%-20% depending on material 

Please ship any returns to the Zionville, NC address located on your shipping label.

 

To return any steel billet found to be defective PRIOR to heat treatment, please contact us via email or direct message on Instagram with pictures of said issues. 

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